EGG LIVE

TERMS AND CONDITIONS

1. GENERAL TERMS AND CONDITIONS – EGG

These general terms and conditions (hereinafter, the “Agreement” or “Terms” interchangeably) constitute a contract between you (hereinafter, the “Participant”) and the entity belonging to the EGG Group with which you have contracted by subscribing to these Terms, namely: (i) EGG SAS if you subscribed to these Terms in Argentina; (ii) Egg Method Corp if you subscribed in the United States of America; (iii) Egg Colombia SAS if you subscribed to these Terms in Colombia; (iv) Egg Chile SPA if you subscribed in Chile; and eventually with those subsidiaries and/or affiliates that are incorporated into the EGG Group in due course (hereinafter, “EGG” and together with the Participant, the “Party/ies”), with respect to all Services offered by EGG (as defined in the “Services” section) and those that we may include in the future, except for those that are expressly applicable to other special terms and conditions.

Please read these Terms carefully, always available on our site egg.live (the “Website”). Likewise, EGG may modify these Terms at any time. The new versions will be notified prior to their entry into force through: (i) the publication of such new version on the Website, and/or (ii) a message sent to the email address provided by the Participant. If you have any questions, do not hesitate to contact us via email at cursos@egg.live.

It will be considered that you have accepted these Terms whether you interact with and/or use the Website in any possible way, or eventually request the activation of a Profile from EGG (described in Section I), being bound by all the provisions below. The consequence of opening the Profile is your express acceptance of the Privacy Policy and the Information Security Policy, which are an integral part of the Terms.

Consequently, these Terms are mandatory and binding for the Parties. IN CASE YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS, PLEASE REFRAIN FROM USING THE SERVICES AND THE WEBSITE.

EGG DEVELOPMENTS: For any Participant who has an activated Profile with access to the Services, EGG has developed:

Technological Tool: a “virtual classrooms” tool through which learning is done in an innovative and collaborative way; a tool that assigns work tables and creates spaces for voting instances.

Methodology: the Technological Tool has a Human Cooperation Algorithm (HCA) that allows large groups of people to become teams with common purposes (“Algorithm”). This Algorithm has been fully developed by EGG and works through the application of a learning methodology different from the “traditional” one, which is characterized by being collaborative, thus allowing a fluid exchange between Participants.

2. SERVICES

2.1 EGG OWN COURSES

EGG offers various learning instances, which may vary from time to time (“Course”, and in plural “Courses”). In case of doubts regarding the current offer of Courses and/or their content, you can contact our team as indicated on the Website.

By accepting these Terms, you understand that the availability of the Courses will be subject to the exclusive decision of EGG, as well as the conditions of their delivery, and EGG may vary the offer, the content of Courses, the mode of delivery, prices, scholarships, available benefits, among other circumstances. All of the above will be informed in advance of your enrollment in one or another Course.

2.1.1 Course Enrollment

In case you, as a Participant, wish to apply as a student (“Student”) for any of the Courses offered by EGG, you must meet the admission conditions set forth in Section II and complete the forms provided for each case by the Website and/or EGG by any means. The Personal Data collected by EGG will be treated in accordance with the Privacy Policy.

Applications are personal, so in no case can you submit applications on behalf of or with information from third parties, with or without their authorization. Also, in no case can you use a false email address or otherwise deceive EGG or other members as to your identity or the origin of a message or content.

By submitting the application, you expressly authorize EGG to verify your personal, financial, and credit information. EGG will only process the necessary information to verify the provided background, all under the protection of applicable regulations. The misuse of third-party information for which you do not have sufficient authorization will be your sole responsibility, answering both to EGG and to the individuals or legal entities whose information you have provided without authorization or improperly.

By completing the forms, you are requesting that EGG evaluate you as an applicant for the Course you wish to enroll in. Your application may or may not be accepted, which is at the sole discretion of EGG. The mere submission of your application is in no way binding on EGG. Applications are analyzed based on the information provided in the forms, so the material inaccuracy or partiality of any of the data indicated therein may result in the rejection of your application, even after it has been accepted and/or the Course you were accepted into has started, for not meeting the requirements of the Methodology and/or these Terms.

Notwithstanding the information and documentation you submit when completing and sending the form, EGG may request the submission of additional information and/or elements it deems necessary to adequately corroborate the information provided and evaluate your application. By submitting the form, you agree to receive information, promotions, advertising, and any other information from EGG at the email address provided.

2.1.2 Enrollment Process

By completing the enrollment process, you guarantee the authenticity of all the accompanying documentation - digitally or physically in any format and medium - requested by EGG for having accepted your application or, prior to that, for its analysis. Likewise, you acknowledge that such information has the nature of an affidavit, so you are committed to providing your personal data completely and correctly.

2.1.3 Acceptance as a Student

If accepted, you will have the status of Student for these Terms. Concurrently, the form of payment for the chosen Course must be defined according to the pricing, scholarship, and benefit policies in effect, information that will be updated on the Website and/or communicated in due course.

In either case, whether you paid or were granted a scholarship and/or benefits, EGG will understand that you have completed the payment process (“Payment Process”). Your status as a Student will be confirmed once EGG agrees with the Payment Process you have carried out.

EGG may make available to you (at its sole discretion) certain materials tailored to the Course at no additional cost unless you are expressly informed of the associated cost. If provided to you free of charge, remember that you must use this material for personal use only and have it available whenever requested, respecting their ownership by EGG (as established in Section X of the Terms).

2.1.4 Payment Method

i. Payment Conditions

By accepting these Terms, you understand that the Payment Conditions will be at the sole discretion of EGG and may vary from time to time. Likewise, you understand that if we have offered you a particular benefit/scholarship (with a validity date, limit quota, and/or any other type of condition) on any occasion, and you did not take advantage of it by your own decision or it expired, we are not obligated to offer you the same or similar conditions later.

Depending on the country from which you complete the Course enrollment, our Payment Conditions will be expressed in one currency or another and payment method. By accepting these Terms, you agree to pay in a timely manner, in accordance with the Payment Conditions, the applicable fees, which will be enforceable by EGG.

If the Payment Conditions allow you to pay the applicable fees monthly, you understand that you are responsible for paying them, and you must make the payments from the 1st to the 10th of each month through the authorized payment methods. In case of non-compliance on your part with the Payment Conditions, because you did not pay on time, EGG will notify you of the lack of payment (“Late Payment Notice”). Within 5 (five) business days from the Late Payment Notice, you must pay the informed amount plus a late interest of 5% of the total value of the Course (or the proportional amount if monthly payment was agreed). In case of non-compliance, we will proceed to Suspend and Terminate your Profile.

ii. Billing

If you reside in Argentina and need an A invoice, you must request it when completing the Course enrollment process, detailing the following data: (i) Full Name/Corporate Name; (ii) CUIT, NIT (Tax Identification Number), RUT (Single Tax Registry), EIN (Employer Identification Number), or any other tax identification number granted to you in your country of origin, as applicable; (iii) VAT status (if applicable); (iv) Full address.

iii. Withdrawal

If you withdraw within 10 (ten) days of enrolling in the Course, what you have paid will be refunded (“Withdrawal Refund”). The Withdrawal Refund will be made through a bank transfer or cancellation of the charge made to the credit card, as applicable. After the ten-day period mentioned above, no Withdrawal Refunds will be made under any circumstances.

iv. Access to Scholarships

EGG may enable different forms for you to apply for certain scholarships for its Courses, which must be in effect at the time of your enrollment. To do this, you must prove the conditions and documentation that are requested at the time and other specific conditions that may be communicated to you (“Scholarship Holder”).

If you have been selected as a Scholarship Holder, the “Payment Process” will be considered completed without the need for any additional disbursement other than that established in the scholarship conditions. You understand that upon accessing as a Scholarship Holder, you will have certain rights in accordance with what is established above and in the current conditions. Under no circumstances can you use these scholarships in different instances, for other Courses and/or at other times, outside the agreed conditions.

2.1.5 Course Conditions

The conditions for each Course will be communicated in due course; however, attendance is mandatory. In case you cannot meet the previously informed course conditions for any reason, you should contact our team to know the available alternatives.

i. Mandatory Attendance

Your attendance is an essential requirement for the correct development of the Methodology and the Courses, which is why we require mandatory attendance, and you may justify your absence if necessary. However, you acknowledge that in no case shall it be understood that EGG requires you to give up other work or social obligations.

An absence will be considered justified if you give timely notice to your coach about your absence and its reason; you can justify your absence 24 hours before or up to 24 hours after it occurs. If EGG detects unjustified inactivity for more than two (2) consecutive course days, we will proceed to suspend your Profile (“Suspension”).

In case of Suspension, you may request reinstatement from EGG once, justifying it; your request will be analyzed, evaluating the causes of inactivity, and we will eventually inform you of the date of reinstatement according to the Course's availability. If affirmative, EGG will charge you the fees in effect at the time of reinstatement for the selected Course; on the contrary, if EGG deems the reinstatement inappropriate, your Profile will be terminated, and you will have no claims against EGG in this regard.

2.1.6 Access to Courses from Partner Companies through EGG Developments

If you enter as a Participant due to an agreement that EGG has entered into with a particular entity (“Partner Company”), as long as you meet the necessary conditions to be a beneficiary of that agreement (“Beneficiary”), you can access the agreed benefit (such as special prices, discounts, etc.) (“Benefit/s”), an instance that will be verified by EGG by accrediting the documentation and/or information requested at the time by the Partner Company and/or EGG. To do this, you must prove the conditions and documentation requested at the time and other specific conditions that may be communicated to you. Likewise, the course conditions of the Partner Company will be duly informed to those who are Beneficiaries by the latter.

3. REQUIREMENTS TO BE A PARTICIPANT

3.1 Profile

Any Participant with a profile (“Profile”) will have limited, personal, non-exclusive, non-transferable, and revocable access to the Services they have contracted. For your part, you agree that you will only request activation, access, and/or use a single Profile and that you will not share access to it or the information provided by EGG with any third party. You will also be responsible for maintaining the confidentiality of your password and Profile and will be entirely and solely responsible for all activity conducted through it. To activate the Profile, you will be asked for various Personal Data, which will be processed in accordance with our Privacy Policy.

3.2 Age

To be a Participant (and eventually generate a Profile), you must be at least the minimum age determined by current legislation to be able to contract, namely: (i) Argentina 13 years old; (ii) Chile, 14 years old; (iii) Colombia, 14 years old (or the minimum age required in the country in which you contract with EGG without requiring parental approval in accordance with current laws). However, if you have not yet reached the minimum age required in your country, and you need EGG to activate your profile to benefit from the Services, we need your father, mother, or guardian to send an email to cursos@egg.live expressing that they authorize the activation of the Profile and the use of the Services, attaching a photo of their ID along with yours and/or other documentation required by EGG.

3.3 Connectivity

To be a Participant, you must have the following items for the use of our Services: (i) Laptop or Desktop Computer; (ii) Camera and microphone; (iii) Stable internet; (iv) At least 2GB RAM; (v) At least 4GB available space; (vi) Processor with 2 or more cores and 2.0GHz speed; (vii) and any other functionality and/or technical specificity indicated by EGG at the time.

3.4 EGG Essence

Given that the Methodology is based on cooperative work, each Participant must have the necessary skills to be able to function in scalable learning networks that are in permanent interaction. Therefore, when requesting the activation of your Profile, the Participant must have personal, physical, and technological conditions (“Participation Conditions”) that allow the use of the Methodology, circumstances that may be verified by EGG. Among them, we can highlight the following:

  • Interacting immediately and directly with their peers, through active listening and the ability to contribute;
  • Interacting respectfully with their peers;
  • Understanding the instructions given through the Technological Tool;
  • Solving proposals offered by scalable learning networks;
  • Having a space that has the necessary facilities for active participation in learning instances;
  • Punctuality and permanent attendance;
  • Helping any Participant who needs it, asking for help if you need it, working with the Participants assigned to you by EGG each day, and following the suggested work instructions;
  • And other conditions requested by EGG at the time.

By generating your Profile and consequently accepting these Terms, along with the special terms and conditions and other applicable provisions, you declare that you understand that to obtain the best possible experience at EGG, you must comply with all the requirements indicated here, particularly the Participation Conditions.

EGG will not be responsible if, due to any difficulty or obstacle beyond EGG's control, and if the Participant does not meet the Participation Conditions, the Participant chooses to stop using the Services.

3.5 Profile Confirmation

When your Profile is generated, in line with the circumstance that motivated the activation of your Profile, and as long as you meet the requirements of each one, you will receive a welcome email with the registration details and necessary instructions to continue to the email address you provided at the time of registration.

3.6 Profile Cancellation

Deregistering is very simple. As a Participant, you can unsubscribe from our Services by contacting us via email at cursos@egg.live or the numbers enabled on our Website (“Cancellation Notice”).

3.7 Changes

EGG reserves the right to cancel, interrupt, reschedule, or modify any Service or content offered, without giving rise to any claim by the Participants. Additionally, unforeseen circumstances may arise that force us to modify the course modalities due to force majeure or fortuitous events, or due to re-planning. Therefore, changes may be made to the start date, postponement, or re-postponement of a Course, and/or modification of the course modality, among other conditions. By accepting these Terms, you understand that EGG will make its best efforts to provide satisfactory and viable alternatives. If for any reason, you cannot take the Course on the new date or under the new established modality, contact us to know your alternatives.

4. YOUR PARTICIPANT CONTENT

The Services we offer will allow you to share your productions with the EGG community (i) written, whether practical work, tests, and exams, projects, codes, tools you produce, sketches, etc.; (ii) graphic, that is, images, diagrams, comparative tables, photographs, etc.; and/or (iii) audiovisual. Both the productions listed above and the publications and posts you make on your Profile, our forums, or your networks - in which you tag us - (the “Participant Content”), will be your exclusive property, and you will be responsible for them.

4.1 Can your Participant Content be used by third parties?

Yes, to the extent that you share your Participant Content under the conditions detailed in the previous point, you grant EGG the worldwide, fully transferable, royalty-free, perpetual, sublicensable, non-exclusive license to copy, modify, create content inspired by the uploaded material, advertise, display, or otherwise use your Participant Content. Likewise, this license allows EGG to authorize the use of this Participant Content to third parties who collaborate with us, for them to use it for academic or advertising purposes. Furthermore, nothing in these Terms can limit other rights that EGG may have over the Participant Content.

We discourage our Participants from sharing information, productions, and/or data that they do not have the right to share, disclosing third-party content as their own, or otherwise infringing the rights of third-party authors of scientific, literary, artistic, or didactic works. Please always cite the sources you use to produce your Participant Content.

5. THIRD PARTY SITES

The Website and eventually the Technological Tool may contain links to other websites (“Third Party Sites”). EGG does not own or operate the Third Party Sites, nor have they been reviewed or will be reviewed the material available through Third Party Sites. The availability of these links does not represent, guarantee, or imply an endorsement by EGG.

6. WE VALUE YOUR FEEDBACK

EGG is created and improved by all of us; that is why all your suggestions, ideas, comments, and feedback to improve our Services are welcome (the “Feedback”). By submitting your Feedback, you grant us the right to use your feedback without restrictions or economic compensation, as provided in point III “Your Participant Content”.

7. SECURITY

We are 100% committed to protecting your Personal Data and your Profile. However, EGG cannot guarantee that unauthorized third parties will not be able to breach our security measures. That is why we ask for your help; if you notice that your Profile is compromised or that unauthorized access to your Profile has occurred or been attempted, please notify us immediately via email at cursos@egg.live.

8. PROPER USE OF OUR SERVICES

We are committed to respecting all people, which is why we defend freedom of expression and promote a safe and free environment in scalable learning networks. Therefore, we are demanding regarding the conduct of our Participants, as we want to create a network of work based on trust and respect, which behaves appropriately and respectfully, taking into account a high standard of education and progress.

Therefore, we understand as inappropriate, and consequently will not be tolerated, those attitudes that harm the normal development of our Services and/or the use of our Website, or that jeopardize the well-being and integrity of our Participants and our scalable learning networks. Therefore, the following activities and/or publications are strictly prohibited:

  • Any content that promotes illegal, obscene, threatening activities, unsolicited mass or “spam” emails, defamatory, invasive of privacy; or that violates or infringes copyright, trademarks, patents, trade secrets, and other intellectual property rights, privacy, or publicity rights, communications regulations or statutes, or any other laws, including but not limited to, defamation, harassment, obscenity, and pornography laws;
  • Any content containing computer viruses or other computer code intended to interfere with the functionality of computer systems (including the Website and the Technological Tool).
  • Credible threats or messages that call for real-life violent acts. Likewise, threats or violent, physical or psychological attitudes towards other Participants or members of scalable learning networks or acts involving disrespect, verbal abuse, discriminatory or derogatory messages, both in virtual and in-person meetings.
  • Content that generates a genuine risk of physical harm or property damage, and/or threatens public safety or organizes or encourages harm.
  • Content that harasses third parties.
  • Destruction, theft, vandalism of EGG facilities or its furniture.
  • Using any type of software, hardware, malware with the aim of hacking, interfering, and/or intervening in the correct functionality of the Website, the Technological Tool, or any other form of interference with our Services.
  • Acts that involve risks to the Website and/or the Technological Tool and/or Methodology and/or tend to appropriate their techniques and/or content.
  • Using any type of robot, spider, worm, Trojan, or other automatic or manual means to monitor or copy the information contained in EGG.
  • Using any manual or automatic method to intercept, duplicate, disclose, and ultimately access the information sent by EGG through the Website and/or Technological Tool and/or by any other means, for any purpose.

Remember that we may remove or edit any inappropriate Participant Content or any activity identified by or reported to us (by any member of the scalable learning networks) as inappropriate or in violation of these standards. We may also suspend, disable, expel, or remove access to the Participant who engages in such acts, from all or part of our Services.

These consequences may be taken by EGG temporarily or permanently, including blocking their IP address to access the Website and/or generate new Profiles within the Technological Tool and ultimately, any measure to preserve and guarantee the security of the Website's operation along with the Technological Tool and the information contained. If at any time you notice that someone in the EGG community is violating these conduct standards, or you are a victim of a situation like the ones described, contact us at the following email cursos@egg.live. EGG reserves the right to admission and permanence to the Profile generated on behalf of the Participant.

9. IMAGE RIGHTS

You also declare that you assign the rights to your personal image to EGG in all audiovisual, printed, or any type of material, including audio, in which images related to the Services provided by EGG or in any situation related to the image and logos of EGG are taken, whether in your group or individual appearance, for advertising use, without the right to receive any pecuniary compensation for the use of your image. This assignment extends to all individuals or legal entities to whom EGG may assign the exploitation rights over the images. In any case, it is not limited to a specific geographical area, and the exploitation rights over the images may be assigned in all countries of the world, under the terms specified above. Likewise, this assignment does not set any time limit for its concession or for the exploitation of the images, or part of them, being granted for an unlimited period of time.

10. DISCLAIMER OF LIABILITY

THE SERVICES AND ALL INCLUDED CONTENT ARE PROVIDED AS-IS, WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED. EGG DOES NOT GUARANTEE ANY RESULTS. EGG DOES NOT ASSURE ADMISSION TO UNIVERSITY CAREERS NOR GUARANTEE RESULTS OF THAT NATURE. LIKEWISE, EGG WILL NOT BE RESPONSIBLE FOR YOUR ACCESS OR USE OF THE SERVICES OR ANY RELATED CONTENT. YOU ACKNOWLEDGE AND AGREE THAT THE USE OF THE WEBSITE, THE PROFILE, OR ANY OF THE SERVICES, AS WELL AS THE USE OF THE OFFERED CONTENT, WILL BE AT YOUR OWN RISK.

FURTHERMORE, EGG WILL NOT BE LIABLE, TO THE EXTENT PERMITTED BY LAW, FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, FOR LOSS OF OPPORTUNITY, LOST PROFITS, WHETHER DIRECT OR INDIRECT, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (i) YOUR ACCESS TO, USE OF, OR INABILITY TO USE OUR SERVICES AND/OR THE PROFILE; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY TO WHOM THESE TERMS DO NOT APPLY, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OR CONTENT; OR (iii) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR PARTICIPANT CONTENT OR PROFILE INFORMATION.

Although EGG adopts security measures to maintain the availability of the Services, it is possible that the Website and/or any of the Services may not be available at some point. This may occur due to scheduled maintenance tasks or operational issues. The Participant waives any rights or actions related to the unavailability of the Services and/or the Website, including but not limited to, any claims regarding compensation for direct or eventual damage and lost profits due to their unavailability.

EGG will not be liable for delays or defective performance of the Website or any of the Services due to situations beyond our control, reasonably understood, including but not limited to interruptions in electricity, internet, or telecommunications supply, or government restrictions.

11. TRADEMARK RIGHTS, ADVERTISING, INTELLECTUAL PROPERTY

All elements, including images, texts, illustrations, icons, logos and isotopes, photographs, programs, content, animations, any music, melody, video clips, and any other element that is part of the Technological Tool, Methodology, the Website and/or the Services are intended solely for the commercialization of Services, Courses, and others by EGG (and/or eventually the Partner Company), and any reproduction, modification, or distribution of them is prohibited. You understand that the use of our Services and/or browsing our Website does not give you intellectual property rights over our Services and/or the content we have given you access to, if applicable.

You also acknowledge EGG's exclusive ownership of all material, curriculum, didactic components, presentation, and exposition forms, as well as the Methodology, Technological Tool, and all EGG developments occurring during or in connection with the provision of the Services, which are enabled through the Services and/or the Website, understanding that EGG does not grant you any rights over them.

Any intrusion, attempt, or activity violating or contrary to intellectual property rights laws and/or the prohibitions particularly stipulated in these Terms will make you liable for the relevant legal responsibilities.

12. INDEMNITY

You agree to indemnify, defend, and generally hold harmless EGG for any claim, liability, expense, or damage, including reasonable attorneys' fees, made by any third party related to: (i) your use or attempt to use the Services and/or the Website in violation of these Terms; (ii) your violation of any applicable law or the rights of any third party; or (iii) your Participant Content, including but not limited to, any claim of infringement or misappropriation of another's intellectual property, or third-party rights to their intellectual property.

EGG's delay in exercising its rights or failure to exercise them does not imply that EGG waives the rights included in these Terms. It can only be understood that EGG has waived any of its rights if it expressly communicates it, and if it does, it will only be understood that it waives that particular right.

13. DATA PRIVACY

To learn about our Privacy Policy, please visit the following link

14. INFORMATION SECURITY

To learn about our Information Security Policy, please visit the following link

15. ENTIRE AGREEMENT

These Terms, along with the Privacy Policy, the Information Security Policy, along with the special terms and conditions that may apply, and those that may eventually be specified for each Service, constitute the entire agreement between the Participant and EGG.

16. ASSIGNMENT OR UNAUTHORIZED COMMERCIAL USE

You agree not to assign, under any title, the rights or obligations granted and imposed on you under this Agreement. You also agree not to make unauthorized commercial use of the Website, Services, or the offered content, or Participant Content that is not your property.

17. DOCUMENTATION

By subscribing to these Terms, you expressly opt for the documentation and information related to these Terms provided by EGG to have, unless otherwise expressly provided, electronic support. In any case, you can make copies, including physical copies, of the documentation and information provided by EGG related to these Terms. You also irrevocably authorize EGG and/or whoever EGG designates to record operations related to the Services provided by EGG and to use such recordings as evidence before administrative and/or judicial authorities. The certificates issued by EGG will be considered sufficient proof of compliance with our obligations.

18. ADDRESS. APPLICABLE LAW. JURISDICTION

These Terms are governed by the laws of the Argentine Republic. Any action arising from these Terms must be submitted exclusively to the jurisdiction of the ordinary courts with Civil and Commercial jurisdiction, of the First Judicial District of the Province of Mendoza, Argentine Republic, or before the competent court of your province of residence.

If any of the clauses of these Terms is declared void, such voidance will not affect the validity of the remaining clauses, which will remain in full force and effect.

For all purposes arising from these Terms, EGG constitutes its address at Barcala 643, City of Mendoza, Province of Mendoza, Argentine Republic, and the Participant at the address provided at the time of registration.

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These General Terms and Conditions of EGG were last updated on April 7, 2024.